Our mission is "to effectively and compassionately connect people with appropriate information and services, enhance Canada's social infrastructure and empower people to fully engage in their communities."
- Listen and support with care and empathy
- Be accessible to everyone
- Demonstrate standards of excellence
- Connect people with their community
The values that 211 service will continually strive to include:
- Inclusivity & diversity - services for all while respecting unique communities
- Warmth and respect
- Partnership at local, provincial & national levels
- Engagement - enable people to be full participants in their lives and in their communities
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