Accessibility Complaints About Transportation Services
Provided by: Canadian Transportation Agency (aka CTA)Update This Listing Print
Helps ensure that any undue obstacles to the mobility of persons with disabilities are removed from federal transportation services and facilities:
- Air carriers operating within, to, or from Canada
- Rail, ferry and bus carriers that operate between provinces or territories or between Canada and the United States
- Airports, rail stations and ferry terminals located in Canada
- Services that are integral to the transportation services provided by a carrier or terminal located in Canada
Open to all with a travel complaint related to accessibility from flights to, from or within Canada
Canadian Transportation Agency (aka CTA)
15 Eddy Street
Gatineau, QC J8X 4B3
Canadian Transportation Agency
Gatineau, QC K1A 0N9
Online complaint form
Any documents related to the complaint such as tickets, claim forms, receipts of expenses for reimbursement, and any correspondence with the airline can be uploaded.
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