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Child Welfare Services - Child Protection Services (aka Child Abuse; Child Neglect)

Provided by: Government of Nova Scotia - Department of Community Services (aka DCS)

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Contact Details

Toll Free: 1-888-919-4236
8:30am-4:30pm, Mon-Fri: If the child is located in Colchester, Cumberland, Antigonish, Pictou or Guysborough County.

Toll Free: 1-844-563-3400
8:30am-4:30pm, Mon-Fri: If the child is located in Cape Breton, Victoria, Inverness and Richmond County (with the exception of Mi’kmaw communities).

Sydney and surrounding areas: 902-563-3400

Toll Free: 1-800-263-8300
Mi-Kmaw Family and Children’s Services - Eskasoni

Toll Free: 1-800-263-8686
Mi-Kmaw Family and Children’s Services - Indian Brook

After Hours: 1-866-922-2434
After 4:30pm, please call this number if you believe a child may be in immediate danger.

Child Welfare Services: 902-425-5420

Fax: 902-422-9424

Service Website: http://novascotia.ca/coms/families/abuse/index.html

Service Description

Child protection services are in place to protect children from abuse and/or neglect, while making every effort to keep families together. 

Designated social workers in child welfare agencies assess reports of possible child abuse and neglect, as set out under the Children and Family Services Act. If families are experiencing difficulties which place children at risk, social workers will work with them, and provide support and services, to help resolve the concerns.

Everyone who has information that a child may be in need of protective services, is required by law to report the concern to the local child welfare agency. Once a report is made, child protection staff will assess the information to determine appropriate response.

Eligibility

Ages 18 years and younger

Service Info

Toll Free:
1-888-919-4236
8:30am-4:30pm, Mon-Fri: If the child is located in Colchester, Cumberland, Antigonish, Pictou or Guysborough County.

Toll Free:
1-844-563-3400
8:30am-4:30pm, Mon-Fri: If the child is located in Cape Breton, Victoria, Inverness and Richmond County (with the exception of Mi’kmaw communities).

Sydney and surrounding areas:
902-563-3400

Toll Free:
1-800-263-8300
Mi-Kmaw Family and Children’s Services - Eskasoni

Toll Free:
1-800-263-8686
Mi-Kmaw Family and Children’s Services - Indian Brook

After Hours:
1-866-922-2434
After 4:30pm, please call this number if you believe a child may be in immediate danger.

Service Website:
http://novascotia.ca/coms/families/abuse/index.html

Application Process:
If you suspect that a child is being abused or neglected, please contact the child welfare office in the area where the child lives. It is best if you contact the agency by telephone or in person. After 4:30pm, please call 1-866-922-2434 if you believe a child may be in immediate danger.

Fees:
No fees

Languages:
English * French-speaking staff available upon request

Coverage Area:
Nova Scotia

Locations

Port Hawkesbury District Office

Provincial Building, Unit 3
Port Hawkesbury, NS B9A 2J9

General Inquiries:
902-625-0660

Fax:
902-625-4021

Accessibility:
Automatic door * Ramp * Elevator

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Mi'kmaw Family and Children's Services - Mainland Nova Scotia - Indian Brook Office

520 Church Street
Shubenacadie, NS B0N 2H0

Mi'kmaw Family and Children's Services:
902-758-3553

Fax:
902-758-2390

TollFree:
1-800-263-8686

Accessibility:
Wheelchair accessible * Automatic doors at entrance * Ramp * Elevators

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Mi'kmaw Family and Children's Services - Cape Breton Island - Eskasoni Office

76 Logan Drive
Eskasoni, NS B1W 1A2

Mi'kmaw Family and Children's Services:
902-379-2433

Fax:
902-379-2381

TollFree:
1-800-263-8300
Within Nova Scotia

Accessibility:
Not wheelchair accessible

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Dartmouth District Office - Child Welfare Services

103 Garland Avenue, 1st Floor
Dartmouth, NS B3B 0K5

Child Welfare Services:
902-424-3298

Child Welfare After Hours:
1-866-922-2434
Toll Free

Child Welfare After Hours:
902-424-2434

Fax:
902-424-0625

Accessibility:
Wheelchair accessible * Automatic entry doors * Elevators

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Queens District Office - Child Welfare

123 Henry Hensey Drive
Liverpool, NS B0T 1K0

Child Welfare Services and General Inquiries:
902-354-2771

Fax:
902-354-7460

Accessibility:
One accessible parking spot * Automatic doors at front entrance

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Yarmouth District Office

Provincial Building
Yarmouth, NS B5A 2T1

Child Welfare Services and General Inquiries:
902-742-0741

Fax:
902-742-0747

Accessibility:
Wheelchair accessible

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Sackville District Office

Cobequid Community Health Centre
Lower Sackville, NS B4C 0A2

Child Welfare Services and Income Assistance:
902-869-3600

Fax:
902-864-4669

Accessibility:
Automatic entry doors * Elevators * Braille numbering

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New Glasgow District Office

161 Terra Cotta Drive
New Glasgow, NS B2H 6B6

General Inquiries:
902-755-7363

Child Welfare:
902-755-5950

Fax - Child Welfare:
902-755-7367

After Hours:
1-866-922-2434
To report abuse or neglect outside of regular business hours

Fax:
902-755-3631

TollFree:
1-888-919-4236
To report abuse or neglect during regular business hours * Toll-free from 902 area code

Location Description:
Located in New Glasgow Business Park off Park Street, near New Glasgow Police Services

Accessibility:
Accessible parking * Automatic door at entrance * Accessible washrooms (with Braille lettering) * Accessible interview room

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Lunenburg District Office

Provincial Building
Bridgewater, NS B4V 1V8

General Inquiries:
902-543-5527

Child Welfare Services:
902-543-4554

Fax:
902-543-6186

Location Description:
First and second floors of provincial building

Accessibility:
Ramp at back parking lot entrance * Automatic doors at both entrances * Elevator

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Kings District Office

76 River Street
Kentville, NS B4N 1G9

General Inquiries:
902-678-6176

Fax:
902-679-6242

TollFree:
1-877-424-1177

Accessibility:
Automatic door at entrance * Elevator

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Hants District Office - Windsor

50 Empire Lane, Suite 0090
Windsor, NS B0N 2T0

General Inquiries:
902-798-8319

Fax:
902-798-6605

Accessibility:
Wheelchair accessible * Automatic entry doors

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Halifax District Office - Child Welfare Services

6009 Quinpool Road, 4th Floor
Halifax, NS B3K 5J7

Child Welfare Services:
902-425-5420

Fax:
902-422-9424

Accessibility:
Automatic entry doors * Elevators * Braille numbering

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Guysborough District Office

Chedabucto Mall, Unit H
Guysborough, NS B0H 1N0

Child Welfare Services and General Inquiries:
902-533-4007

Child Welfare Services:
1-888-919-4236
To report child abuse or neglect during business hours

After Hours:
1-866-922-2434
To report child abuse or neglect after business hours

Fax:
902-533-3822

Location Description:
Main level of building

Accessibility:
Automatic door at front * Accessible meeting rooms and washrooms * Accessible parking

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Annapolis District Office

5495 Granville Road
Annapolis Royal, NS B0S 1A0

Child Welfare Services, Employment Support Services, Income Assistance, and General Inquiries:
902-532-2337

Fax:
902-532-5858

Accessibility:
Wheelchair accessible

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Cumberland District Office - Amherst

26-28 Prince Arthur Street, Suite 201
Amherst, NS B4H 3Z5

General Inquiries:
902-667-3336

Fax:
902-667-1594

Accessibility:
Ramp at entrance elevator * Automatic entrance doors * Wheelchair accessible washrooms * Braille on elevators, main exits and washrooms

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Colchester District Office - Truro

60 Lorne Street
Truro, NS B2N 3K3

General Inquiries:
902-893-5950

Fax:
902-893-5609

Location Description:
Off Queen Street, near Cobequid Educational Centre

Accessibility:
Wheelchair accessible * Automatic doors, main level

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Antigonish District Office

229 Main Street, 2nd Floor
Antigonish, NS B2G 2C1

Child Welfare Services and General Inquiries:
902-863-3213

Child Welfare Services:
1-888-919-4236
To report child abuse or neglect during business hours

Fax:
902-863-7549

Accessibility:
Automatic door at front elevator services * Accessible meeting rooms * Accessible washrooms * Accessible parking on Main Street in front of building

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Cape Breton - Victoria District Office - Child Welfare Services

Provincial Building, 3rd Floor
Sydney, NS B1P 5L1

General Inquiries:
902-563-3400

Fax:
902-563-3660

Accessibility:
Automatic doors at entrance, ramp, elevators

View map for this location
Halifax District Office - Child Welfare Services (aka Halifax District Office 3; Halifax District Child Welfare Office)

Address:
6009 Quinpool Road, 4th Floor
Halifax, NS B3K 5J7

Get Directions

Mailing Address:
6009 Quinpool Road, 4th Floor
Halifax, NS B3K 5J7

Site Info

Child Welfare Services:
902-425-5420

Fax:
902-422-9424

Site Hours:

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

8:30am - 4:30pm
8:30am - 4:30pm
8:30am - 4:30pm
8:30am - 4:30pm
8:30am - 4:30pm

Accessibility:
Automatic entry doors * Elevators * Braille numbering

Coverage Area:
Halifax Regional Municipality

Service Info

Toll Free:
1-888-919-4236
8:30am-4:30pm, Mon-Fri: If the child is located in Colchester, Cumberland, Antigonish, Pictou or Guysborough County.

Toll Free:
1-844-563-3400
8:30am-4:30pm, Mon-Fri: If the child is located in Cape Breton, Victoria, Inverness and Richmond County (with the exception of Mi’kmaw communities).

Sydney and surrounding areas:
902-563-3400

Toll Free:
1-800-263-8300
Mi-Kmaw Family and Children’s Services - Eskasoni

Toll Free:
1-800-263-8686
Mi-Kmaw Family and Children’s Services - Indian Brook

After Hours:
1-866-922-2434
After 4:30pm, please call this number if you believe a child may be in immediate danger.

Service Website:
http://novascotia.ca/coms/families/abuse/index.html

Application Process:
If you suspect that a child is being abused or neglected, please contact the child welfare office in the area where the child lives. It is best if you contact the agency by telephone or in person. After 4:30pm, please call 1-866-922-2434 if you believe a child may be in immediate danger.

Fees:
No fees

Languages:
English * French-speaking staff available upon request

Coverage Area:
Nova Scotia

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